AGUS PURWANTO; BASRI, N. D.; ANDI FIRGHA NURUL PUTRI. The Impact of E-Service Quality on Customer Satisfaction and Loyalty at Bank Negara Indonesia, Sengkang Branch. Precise Journal of Economic, [S. l.], v. 5, n. 1, p. 1–8, 2026. DOI: 10.67032/pje.v5i1.190. Disponível em: https://jurnal.lamaddukelleng.ac.id/index.php/precise/article/view/190. Acesso em: 16 oct. 2026.